TUTORIAL
Endpoint Analytics in Intune: A Comprehensive Guide to Setup and Configuration
Endpoint Analytics in Intune helps IT admins monitor device performance, user experience, and proactively resolve issues by optimizing management workflows. It tracks event rankings and durations to improve device utilization.
Intune's analytics tools enable network admins to ensure device health and track trends. By leveraging data-driven insights, organizations can detect issues, enhance device performance, and reduce IT support costs.
If you’re a Microsoft IT Manager or administrator, you've come to the right place. This post offers a step-by-step guide for configuring, interpreting, and troubleshooting Endpoint Analytics to optimize IT resources.
What is Endpoint Analytics in Intune?
Endpoint Analytics is a feature of Microsoft Intune that allows an IT team to analyze device health, performance, and user experience. It provides organizations with data-driven insights to address bottlenecks, improve productivity, and optimize device configurations.
Endpoint analytics' main benefits include faster device startup times, proactive troubleshooting, and better visibility into end-user experiences.
The Prerequisites for Endpoint Analytics in Intune
Endpoint Analytics is only available with Windows 10/11 devices that work in Microsoft Intune. However, it might also require Azure AD integration and Microsoft 365 licensing to be fully enabled.
To configure and manage Endpoint Analytics, you should have Global Admin or Intune Service Admin permissions. Device data can be properly managed securely and efficiently when using role-based access.
Getting Started with Endpoint Analytics
Before enabling Endpoint Analytics, you'll need to access the Microsoft Endpoint Manager and configure key settings to ensure compliance and accurate data collection. Here's how to do that:
Access the Microsoft Endpoint Manager
Click on the MEM admin center to find Endpoint Analytics. It is the central place for managing all Intune features, namely analytics.
Enable Endpoint Analytics
Enable Endpoint Analytics for your organization by:
Configuring necessary settings, including data privacy and consent options.
Ensuring compliance with organizational policies before enabling analytics is desirable.
How to Configure Endpoint Analytics
To configure Endpoint Analytics, you’ll need to set up data collection, review privacy settings, and define which devices and users will be included in analytics. Follow these steps to ensure accurate insights and compliance with organizational policies.
Step 1: Configure Data Collection and Privacy Settings
Endpoint Analytics will collect data around device performance and user experience. Administrators need to review the privacy settings and define data retention policies in compliance with the regulations.
Sign in to the Microsoft Endpoint Manager (MEM) admin center.
Now click on Reports and then click Endpoint Analytics.
After seeing the dashboard, choose the appropriate settings
Now, navigate to Data Collection, where you can enable the Analytics feature.
Note that Windows data collection permission should not be off at this time.
Step 2: Review and Configure Device and User Data
Select devices and user groups to include in analytics. Filtering and segmenting devices can help you target performance improvements in specific areas.
After you sign into the Endpoint Manager, click Endpoint Analytics.
Now Click Settings and move to where you can see the Device and User Data option.
Click Device Scope and select your desired devices in analytics.
Now click User Scope and select the users you want to apply the analysis to. For example, you can choose a specific Azure Active Directory user group.
Step 3: Configure Performance and Health Thresholds
This enables IT teams to address performance issues proactively.
Set up performance baselines by collecting historical data.
Define thresholds such as startup time below 30 seconds
In Intune Endpoint Analytics, leverage alerts as the system performance goes below as expected
How to Interpret Endpoint Analytics Data
Understanding Endpoint Analytics data helps IT admins identify performance issues and optimize device management. Here's how to navigate the dashboard, analyze trends, and generate reports for actionable insights.
Step 1: Explore the Endpoint Analytics Dashboard
The dashboard provides visual insight into device performance, including key metrics such as startup times, application performance, and user experience scores.
Access the MEM admin center in the same way as before.
Click Settings and choose Device and User Data.
Click Device Scope and select desired devices such as Managed Devices or particular Device Groups.
Click User Scope and either choose All Users or particular Azure AD user groups.
Finally, use filters and save settings.
Step 2: Interpreting the Data
Trend analysis in Endpoint Analytics helps track trouble areas, such as slow boot times or frequent application crashes. This data can then inform decisions about device management strategies.
Find any issues by observing boot time and incidents of system crashes.
Check “Device Performance Scores” to evaluate problematic endpoints.
Compare performance with other devices on the network and pinpoint bottlenecks.
Utilize tools such as Group Policies to identify any bottlenecks.
Ensure all drivers are up-to-date.
Observe time-bound changes and issues and suggest enhancements to optimize device performance by monitoring user experiences.
Step 3: Generate Reports and Insights
Moreover, administrators can create specific, customized reports to track trends related to device health and user experience over time. Reports help enable data-driven decision-making for IT management.
Access Endpoint Analytics, click Intune, then click Reports.
Choose Report Type and select Device Health.
Click Startup Performance.
View reports and analyze performance metrics to make insightful decisions.
Troubleshooting and Optimizing to Boost Device Health
Checking device enrollment status and data collection policies can address the most common problems, such as missing data or incomplete reports.
Check all devices; if any device is still not enrolled in Intune, enroll it.
Confirm Intune is configured for data collection.
Double-check the privacy settings of Endpoint Analytics to collect vital information.
Implement optimizations like changing the OS version, upgrading hardware, and optimizing application configurations for performance improvement using Endpoint Analytics.
The Best Practices for Managing Endpoint Analytics
Aim to be proactive to get the most out of Endpoint Analytics. These best practices help ensure optimal device performance, security, and long-term efficiency.
Monitoring Devices Continuously
Regular monitoring keeps the devices fresh and in good condition. The analytics data is periodically reviewed to identify trends and prevent potential issues from arising.
Integrating with Other Intune Features
Endpoint Analytics integrates with other Intune features like:
Device Compliance policies
Autopilot
Security Baselines
Regular Data Review
Setting a schedule for periodic data reviews helps organizations maintain the long-term healthiness of the devices and continuous performance improvements.
Final Thoughts
This guide highlights how to turn on, configure, and analyze Endpoint Analytics in Intune to help IT administrators improve device performance and user experience.
Leverage Endpoint Analytics to enable proactive endpoint performance management, avoid extensive downtime, and maintain overall IT efficiency. Add these kinds of insights to the workflows of your device management activities to improve your operational efficiency.
Begin deploying Endpoint Analytics in your environment today. To access additional learning materials for Microsoft Intune and device management, explore related CBT Nuggets training courses such as CBT Nuggets Intune Training.