Fundamental Cisco Training for Collaboration Engineers

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UPDATED: June 13, 2023

Beginner

This fundamental Cisco collaboration training prepares learners for job tasks specific to collaboration engineers. Use this course as a learning resource if you're thinking about getting CCNP certified within Cisco’s Collaboration track. This Cisco Collaboration prep course covers the foundations of collaboration solutions, and a practical understanding of how to implement and configure Cisco network tools and equipment, all from the perspective of collaboration engineers who focus on voice capacity.

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What you'll learn

Configuring Cisco products, tools, and technologies that unlock voice collaboration for a whole network
Implementing quality of service (QoS)
Adding a Cisco Unified Communications Manager (CUCM) subscriber to a cluster
Managing CUCM users and groups
Managing failover and disaster recovery when using Cisco Unity Connection

FAQs

Is it worth it to learn how to configure Cisco collaboration tech?

Yes, learning to configure and administer Cisco hardware and software solutions for collaboration is a smart career move. Cisco has established itself as a leader in the collaboration space – they offer a comprehensive suite of technology solutions that make seamless collaboration, teamwork and communication possible for teams large and small. Learning to engineer Cisco collaboration tech gives you a specific set of skills that are in high demand.

What exactly does a collaboration engineer do?

A Cisco collaboration engineer specializes in designing, implementing, and managing collaboration technologies to optimize an organization's communications. A collaboration engineer is broadly familiar with networking and collaboration standards, but specifically familiar with Cisco tools, technologies, interfaces, and protocols. They use CUCM and Webex and integrate hardware while also managing voice protocols, ensuring Quality of Service (QoS), and troubleshooting network issues. Collaboration Engineers also handle user and group management in Cisco Unity Connection.

Is this Cisco training for collaboration engineers meant for beginners or experienced IT professionals?

Any course on collaboration administration and engineering has to rely on a bedrock of some IT experience. For example, knowing the basics of how to troubleshoot network issues, configure routers, and manage security protocols makes navigating Cisco's Unified Communications Manager and Webex a lot easier. So while this course is great for newcomers to Cisco collaboration technology, the more familiarity with basic IT and networking principles, the better.

Does this Cisco collaboration course prepare me for any certifications?

No, this course wasn't designed as exam prep for any one Cisco exam. Cisco thinks of collaboration engineering as a specialization of an experienced IT professional. That's why the professional-level CCNP Collaboration is the first cert in their Collaboration tech tree. This course is meant for IT professionals who want to get started in collaboration but may not have the time or resources to commit to earning the full CCNP Collaboration.

How difficult is it to learn Cisco collaboration administration?

Because Cisco collaboration is built on an intricate ecosystem of technologies and advanced hardware components, the learning curve can be a lot steeper than some people anticipate. This course is helpful for new and experienced IT professionals because it helps conceptualize ideas like what real-time protocols are doing and how security configurations are being applied, while also providing opportunities to practice, first-hand, the skills a collaboration engineer needs.

Who is this for?

This Cisco collaboration training is considered foundational-level Cisco training, which means it was designed for junior network admins. This VoIP skills course is valuable for new IT professionals with at least a year of experience with Cisco networking and experienced junior network admins looking to validate their Cisco skills.

What our learners say

CBT Nuggets fits into my day-to-day amazingly.
John M. | IT Manager
Very easy and fun way to learn. Keith Barker is my favorite, he'll throw in jokes here and there and it makes me remember certain study points. I highly recommend this app and purchasing subscriptions, it is truly worth the money.
Joshua E. | IT Systems Administrator
This is the gold standard of video training. You always hear in grade school or college that the best teachers are the ones who are passionate in their field. The CBT Nuggets team are extremely passionate and get you motivated for the material.
Michael J. | IS&T Major Incident Manager

Study plan

Download the free Fundamental Cisco Training for Collaboration Engineers study plan to complete this course in about 38 hours.

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